Call centre consultancy and consultants - Non Geographic and Golden Number Ranges, 0800, 0871, 0844 and 0870 from Katalyst Communications Limited

Katalyst offers data capture and content managment software to enable key productivity gains
16/10/2008 17:20:06
Katalyst extends its business processing service offering by investing in key data capture and content management software which provides unrivalled productivity gains with significant time and cost savings ... read more
CALL CENTRE MANAGERS
- TIP OF THE DAY
Install a call centre bulletin board on the intranet - Let your agents share their news and frustrations - as well as generating ideas on how things can be improved. One major building society has installed one and have found it very useful in being able to solve some of more complex problems of their customers. It is a great way for your product team to share some of the intricacies of the products without bombarding the whole team with emails.

Katalyst Communications Ltd is an inbound telephony specialist which through its telecoms partner, has well established direct relationships with tier 1 carriers such as Cable & Wireless and Virgin Media (NTL/Telewest) amongst others.

We not only offer some of the highest rebates and cost savings in the industry, but also have access to the latest technologies which can be used to manage your inbound call traffic on non-geographic numbers, such as 0870, 0871, 0845, 0844, 0800, 0808 and 09 numbers.

We provide solutions for new numbers as well as existing numbers, without changing them, by making use of number portability, which we find meets most commercial and technical requirements.

Katalyst Communications Ltd is an independent organisation and our product portfolio includes; Advanced Special Rate Services, Virtual Switchboards, Virtual Operator Systems, Emergency Routing Plans, Premium Rate Services, Information Lines, Competition Hotlines, International Call Rates and numbers, SMS Text Messaging, Call Management facilities and Individually Tailored Voice Solutions (ITVS). We provide all of our clients and partners with an edge over their competitors through our bespoke solutions, customer service, account management, rates and our payment terms.

Katalyst Communications Ltd are contactable 24/7 365 days a year and pay all rebate payments within 18 working days unlike the industry standard 45 days.

Katalyst Communications Ltd has substantial experience of managing the inbound and outbound call traffic for organisations from a variety of industry sectors.

The immediate benefits our customers and partners receive from using Katalyst Communications Limited include:

1. A brand new revenue stream or an increase to an existing revenue stream on your inbound calls via rebate earning non-geographic numbers.

2. Revenue Share payments made within 18 working days of month end instead of the industry standard 45 days.

3. No minimum contract terms or traffic commitments.

4. Exceptionally low call charges for calls received on freephone numbers (0800/0808) and outbound calls.

5. No need to raise invoices for Revenue Share payments as we are self billing.