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Katalyst offers data capture and content managment software to enable key productivity gains
16/10/2008 17:20:06
Katalyst extends its business processing service offering by investing in key data capture and content management software which provides unrivalled productivity gains with significant time and cost savings ... read more
CALL CENTRE MANAGERS
- TIP OF THE DAY
Set up a customer service task force - A great way to improve customer service is to set up a task force in the call centre. You will need to get the best volunteers and give them some time away from the phones. You will need to ensure that you get the most enthusiastic people that you can as they will spread the experience across the call centre floor. |
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Katalyst offers data capture and content managment software to enable key productivity gains
16/10/2008 17:20:06
Katalyst extends its business processing service offering by investing in key data capture and content management software which provides unrivalled productivity gains with significant time and cost savings ... read more
Katalyst to feature at Call Centre Expo
11/09/2008 15:48:44
Katalyst`s call centre consultancy business is exhibiting at Call Centre Expo, NEC, Hall 9 Stand B23 September 16-17th... read more
Fast and furious at Thruxton race circuit
28/07/2008 16:23:57
Katalyst rewarded their indirect sales team with a Race Day at Thruxton Circuit in Hampshire... read more
Katalyst books up with Caribbean Holiday Provider
20/06/2008 11:09:38
Katalyst have signed up with a leading Caribbean holiday provider to conduct their back office operation... read more
Katalyst moves into outsourced software development
19/05/2008 10:10:06
Katalyst have signed a partnership agreement with a leading software development house in Bangalore, India`s silicon plateau... read more
Katalyst sign off Symbian mobile LBS application
08/04/2008 16:08:25
Katalyst`s expertise in developing and project managing mobile phone applications pays dividend for travel client... read more
Katalyst enters Non Geographic Number market
03/04/2008 11:21:57
Katalyst`s position as a leading telecoms consultancy firm has enabled it to tie up with one of the UK`s leading resellers to offer a full non geographic numbering service for 0800,0844 and 0871 numbers... read more
Katalyst Helps Distressed ISP Migrate Their Customer Base
14/03/2008 14:37:56
Katalyst`s flexibility and rapid response is the key to retaining thousands of customers... read more
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