About Katalyst Communications
about Katalyst CommunicationsCall Centre ConsultancyBusiness Process OutsourcingBusiness DevelopmentTechnology Design and ImplementationTelecoms ConsultancyMarket Entry



Katalyst offers data capture and content managment software to enable key productivity gains
16/10/2008 17:20:06

Katalyst extends its business processing service offering by investing in key data capture and content management software which provides unrivalled productivity gains with significant time and cost savings ... read more

CALL CENTRE MANAGERS
- TIP OF THE DAY

Beware of saying the words “you must” or “you have to” when providing instructions. You want to sound like you’re providing help, not homework, for your customers. Try replacing the words “you must” with “you’ll want to” or “the best option would be to” to sound friendly and supportive and still convey the necessary instructions.
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Katalyst Communications Limited
St. Johns Lane, Shedfield, Hampshire SO32 2TA
United Kingdom.

Tel: +44 (0)1329 834680
Fax: +44 (0)1329 834642

Email: sales@katalystcommunications.com

Company Registration no. 4693984
VAT Registration No. 812 2487 47

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Call centre consultancy
Business process outsourcing
Business development
Technology design and implementation
Telecoms consultancy
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