Katalyst Communications Limited a consultancy specialising in business process outsourcing, call centre consultancy, business development, market entry, technology implementation and telecoms consultancy

Katalyst offers data capture and content managment software to enable key productivity gains
16/10/2008 17:20:06
Katalyst extends its business processing service offering by investing in key data capture and content management software which provides unrivalled productivity gains with significant time and cost savings ... read more
CALL CENTRE MANAGERS
- TIP OF THE DAY
Provide clear return and refund policies - If you work in a retail business make it easy and simple for customers to return items. Simple things like including a returns label within the packaging can work out well.

Katalyst Communications is a consultancy specialising in business development, market entry, technology implementation, and business process outsourcing.

Set up in early 2003, Katalyst has established itself as a trusted partner for many businesses who require external assistance to meet business goals and performance targets. Approximately half of all business is generated from outside of the UK.

The key management team originate from the IT and telecoms industries and have a wealth of experience in delivering key projects both in the UK, Europe and US.

The consultancy uses in house management resource linked with strong international partnerships to provide geographical reach, sources for new technology and lower cost bases.